Support
Contact us with questions about TOKIWA HOUSE apps or to report a problem.
Before you contact us
For bug reports, please include the app name, your iPhone or iPad model, the iOS or iPadOS version, what you did immediately before the problem occurred, and any message displayed. For Mac or browser apps, include your computer, operating system and browser version as applicable. Clear steps to reproduce the issue help us investigate.
Please do not send passwords, payment details, or personal or confidential information that is not needed to resolve your support request.